Support

Prospect Intelligence Support

Need help with Prospect Intelligence?

For questions, technical issues, feedback or privacy-related requests, contact:

Carl Hans William Thomson

callethomson@hotmail.com

Please include

  • A short description of the issue
  • What you were trying to do
  • The company you were analyzing, if relevant
  • A screenshot of the error, if possible

Do not include passwords, API keys, confidential company information or other sensitive information in support messages.

Common issues

Prospect brief does not appear

Try starting a new ChatGPT conversation and running the analysis again.

A source appears incorrect

Public-source research can occasionally contain outdated or ambiguous information. Verify important information directly with the cited source.

Export does not work

Try the export again or use a current version of a supported browser.